Your mortgage: the difference factor
By Mike Miles
It’s nice to be able to write an article that can be vacation related. Thanksgiving always provides a great opportunity to reflect on everything we’re grateful for, and a reminder to let those we love know how much we appreciate them.
I will take this opportunity today to reflect my gratitude to the staff we have here at Fountain Mortgage. They make the difference. Since there are several loan companies (too many to count), one of the biggest factors in the difference between an average and an excellent is more than anything among employees.
The Fountain team consists of people employed in the following roles: Producer, Marketing and Operations (all part of our sales team) as well as Loan Processors, Loan Assistants and a Loan Officer (all doing part of our support team). Most of these positions are very common parts of operating a mortgage business. However, what is not common to these positions held in our firm is the level of talent, responsibility, sincerity, authenticity, problem solving, teamwork, positive energy. , customer orientation and willingness to go the extra mile that each of these employees present. Daily.
The mortgage industry is filled with times of anxiety and stress, but the trick is… has a borrower ever experienced them? Of course, there are times when buyers are nervous. It’s perfectly normal any time someone takes out a loan which is possibly the most important financial transaction they’ve ever made. What I’m asking is if a borrower experiences stress from the people handling their loan? If they are working with the right mortgage company, which has the best possible team, borrowers are likely not to notice the stress / anxiety / tension.
Fountain Mortgage is fortunate to have the best employees in the business. Nowhere else will you find the friendliness, expertise, precision and dedication that we have here. The best part about it is that they do their job smiling and having fun.
Our company has been fortunate to have won awards over the past few years by being voted Best Mortgage Company in Kansas City by The Pitch. Much of this success is built on our foundation of providing the best possible experience. Our employees are at the heart of our customers’ experience and they deserve this recognition for their excellence. Our company is very grateful and grateful for each of them.
This weekly sponsored column is written by Mike Miles of Fountain Mortgage. Located in Prairie Village, Fountain Mortgage is dedicated to educating and empowering clients to make the best financial decision possible for their situation. Contact Fontaine today.
Mike Miles’ NMLS ID number: 265927; Fontaine Mortgage NMLS: 1138268